I lost my local library card. Not to worry, my library could renew / issue cards online!
I filled out an online form. Good to go right? Nope It said (after I filled it out), that it would take 1-2 weeks to process. I waited a week then purchased a library card in person. They only took cash. I understand that the government cant rely on payment processors, but why does that mean cash only? Uggh. Thankfully I had someone else to cover the small fee. Two weeks after I filled out the form I received a reply stating that I already had a card, with my username and password in plaintext. Thanks library 👍! All this to discover the book I wanted was at a neighboring library and that I would have to wait a week to get it shipped.
I pirated the book.